SA Direct.

Your access to the best prices in South Africa.

What is SA Direct?

SA Direct is a specialised service created through a partnership between Jatoba Trading (Johannesburg, South Africa) and AEC (Matola, Mozambique) to give Mozambican customers access to South Africa’s lower prices, wider product range, and hassle-free delivery — without dealing with complex transport, customs, or foreign currency issues.

How does it work?

1. Choose and buy your product

You have several ways to order:

  • Option A: Buy online from any South African store and have it delivered to our office:

    Jatoba Trading
    Bedford Centre Office Towers
    14th Floor, Suite 1405B
    Corner Smith & Bradford Road
    Bedfordview, Gauteng, South Africa

  • Option B: Send us the invoice showing the product has been paid for, and we will collect it for you.

  • Option C: Send us the product details and pay Jatoba Trading to purchase it on your behalf.

  • Option D: If you don’t have foreign currency, pay AEC in Mozambique in Meticais, and we will place the order using our foreign currency.

2. Inspection and quotation

Once the product arrives at our office, we confirm its size, weight, and other details.

We then calculate the cost for:

  • Transport to Mozambique
  • Customs duties
  • Handling charges

3. Customer approval

We send you the quotation for approval before shipping.

Note: We can provide an estimated cost before receiving the goods based on the dimensions, weight, and declared value provided. If the actual details differ once we receive the goods, we will send you an adjusted quotation for your approval.

4. Delivery in Mozambique

You can choose to:

  • Collect at AEC in Matola:

AEC – Auto Equipamentos e Consumíveis
Av. De Namaacha, Parcela 728, Talho 6
Matola Lingamo, Maputo, Mozambique

  • Receive delivery at your home or business within Matola or Maputo City (at an extra cost).

5. Receive and enjoy

Once the final payment is confirmed, we deliver according to your chosen option.

Ready to start your SA Direct order?

Let us know what you need, and we’ll make South Africa’s best prices reach you in Mozambique — quickly, safely, and hassle-free.

Contact us now

Frequently asked questions.

All your frequently asked questions about the SA Direct service in one place.

01. How do I place an order?

Send us the product link or invoice via WhatsApp or email. You can:

  • Order online and ship to our JHB office, or
  • Send us a paid invoice and we’ll collect, or
  • Ask us to buy on your behalf.

02. Where do I send/ship my order in South Africa?

Jatoba Trading
Bedford Centre Office Towers,
14th Floor, Suite 1405B,
Corner Smith & Bradford Road,
Bedfordview, Gauteng, 2007,
South Africa

03. Can I visit you before buying?

Yes — visit Jatoba Trading (Johannesburg) or AEC (Matola) anytime for guidance.

04. How can I pay?

  • Pay Jatoba Trading in ZAR, or
  • Pay AEC in MZN if you don’t have foreign currency. We’ll order using our forex.

05. What exchange rate do you use if I pay in Meticais?

We use our bank’s confirmed rate at time of invoicing and show it on your pro-forma.

06. Do you require a deposit?

If we’re purchasing on your behalf, yes — typically full payment before we buy.

07. What happens when the goods arrive at Jatoba?

We check size/weight, confirm packaging, and prepare a quote for transport, handling, and duties.

08. Can you give an estimate before my goods arrive?

Yes — based on the dimensions, weight, and product value you provide. If actuals differ, we’ll send an adjusted quote for approval.

09. What’s included in your quote?

Cross-border transport, basic handling, customs duties/taxes (based on declared value), and our service fee.

10. Who is the importer of record?

Usually AEC handles import formalities on your behalf. We’ll advise if any extra documents are needed.

11. How are customs duties calculated?

By product type (HS code), declared value, and shipping terms. We determine/confirm HS codes from your product info/invoice.

12. Are there items you can’t ship?

Yes — prohibited/restricted goods (e.g., hazardous chemicals, certain batteries, pressurized containers, firearms, counterfeit goods). Ask us to check compliance before you buy.

13. Packing & Handling

If needed for safe transport. We’ll confirm any extra packing costs before proceeding.

14. My item is fragile or oversized — can you handle it?

Yes. We move fragile, heavy, and awkward items. Extra handling/equipment fees may apply.

15. How long does it take?

Typically 5–10 business days after your goods reach our Johannesburg office, subject to customs clearance.

16. Can I track my shipment?

Contact us directly, and we will update you on the location and status of your package.

17. Where do I collect?

AEC – Auto Equipamentos e Consumíveis

Av. De Namaacha, Parcela 728, Talho 6
Matola Lingamo, Maputo, Mozambique

18. Do you deliver to my address?

Yes — door delivery within Matola or Cidade de Maputo at an extra cost. Ask us for a door-delivery estimate.

19. What if I can’t collect immediately?

A reasonable grace period applies; after that, storage fees may apply. We’ll confirm details on your quote.

20. What if the store makes a mistake or the product is defective?

We’ll help with the process, but store warranties/returns are between you and the seller. Return shipping/customs may apply.

21. What if my estimate changes after inspection?

We’ll issue an adjusted quote based on actual size/weight/value. We only proceed once you approve.

22. What information do you need from me?

  • Product link or invoice
  • Quantity, dimensions, and weight (if known)
  • Delivery preference (collect at AEC or door delivery)
  • Your contact details and company info (if applicable)

If you need any other information, please contact us by email at info@jatoba.co.za or on WhatsApp at +27 71 042 7548.